Product Profile of Service Fulfilment System
Subex Limited supplies Service Fulfilment System. Subex Limited offers a variety of Operations Support Systems. The Service Fulfilment System is based on production-proven, best-in-breed fulfilment solutions. This system brings in new and differentiated services to market rapidly; better serve customers with on-demand offerings and support; and drive costs out of their business through greater automation.
Benefits of Service Fulfilment System are:
- Easy-to-deploy solution that automates provisioning processes, shortening time-to-market for new services.
- Easy-to-use Service Creation Environment enables rapid service development and adapter creation within the Service Catalogue. Ideal for systems integrators, customers, and other third parties.
- A Service Catalogue approach that re-uses existing processes and service building blocks.
- Predefined "Service Accelerators" that capture fulfilment best practices and service definitions out-of-the-box.
- An open and standards-based architecture which is reliable and scalable and can be deployed on any hardware platform [Solaris, Linux, HP, etc.] and use any database [Oracle, MySQL, DB2, SQL Server].
- A fixed interface for Customer Relationship Management [CRM] that does not change with the addition of new services, reducing integration issues and thus bringing down costs and time-to-market.
- End-to-end service views, which can reduce turnaround time for Customer Care and thus improve customer experience.